PPT Warranty

 

We promise to guarantee all Pretty Please Teethers products for up to 3-6 months (depending on lifespan) from when your product was delivered. If your product is damaged within the guaranteed lifespan of the product. We will replace it if the damage is not caused by normal wear and tear.

 Product lifespan:
  • Teethers, Clips, & Pacifiers -3 months 
  • Snack Cups, Bibs, & Nesting toys - 6 months

Please email info@prettypleaseteethers with your:

  • Order number 
  • Description of product
  • Photo of damaged products

 

Returns, refunds, exchanges, and replacements will not be honored after 3 months for teething products and 6 months for our let's play & let's eat collection purchase. Why 3-6 months? We offer a 3-6 month warranty as we recommend replacing your teethers and teething accessories every 3-6 months for sanitary reasons. 

 

Product purchased at a retail store
We kindly ask you to contact the retail store. The retailer will handle your claim by the rules of the country from which our retail partner operates.


Product received as a gift
You need to have proof of purchase to submit your claim.

If the gift was purchased directly from our site and you have an order number, please follow the above request to submit a claim.

If the gift was purchased at one of our retail partners, then we kindly ask you to contact them directly. The retailer will handle your claim by the rules of the country from which our retail partner operates.

Pretty Please Teethers reserves the right to reject compensation at any time. Claim assessments will take place on an individual basis. Abuse of services {multiple claims filed} will result in the removal of one’s purchasing privileges with Pretty Please Teethers LLC