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FAQ

Frequently Asked Questions

IS YOUR PRODUCT SAFE?

Yes, please check out our SAFETY page for more information. 

 

HOW DO I CARE FOR MY TEETHER?

We wipe every product down before packaging, but always recommend that you wipe down before letting your teething little chomp away. 

 

COMPLETELY SILICONE TEETHERS are dishwasher safe, place on top rack of dishwasher to clean. Or can be cleaned with mild soap and water, and laid flat to dry. 

 

TEETHERS W/ WOOD AND METAL CLIPS simply spot clean with soap and water and let it air dry. Do not soak wooden rings or metal clips in water. 

Should your beech wood need retreating at any time this can be easily achieved with a quick sand and any food grade oil (we prefer coconut!)

 

After cleaning always inspect teether, for any damages

 

DO YOU OFFER CANCELLATIONS, RETURNS OR EXCHANGES?

Do to the nature of this product we DO NOT accept returns or exchanges.

Cancellation on orders must be  within 2 hours of when the order has been placed. There will be a 20% restocking fee, if order is cancelled within 2 hours. Any orders after the 2 hours will not be eligible for cancellation.

 

DO YOU OFFER PRICE ADJUSTMENT?

Pretty Please Boutique will only honor price adjustment if an item has been hard marked down (clearance out) within 3 days of purchase. Pretty Please Boutique WILL NOT price adjust on promotional items. 

 

WHATS YOU PROCESSING TIME AND SHIPPING INFORMATION?

PROCESSING TIME

Processing time varies on each order, I try to get orders processed within 2-5 days. Shipping time will be different then processing time. For more information please contact me at prettypleaseteethers@gmail.com.

 

MY ITEM IS DAMAGED. 

If you received an damaged item in the mail you have 24 hours to report damages. If the damaged is caused by PPB Teethers, your item will be replaced in 5-7 business days. PPB Teethers will not replace or refund any damaged items not caused by PPB Teethers. 

 

SHIPPING

Please head to our SHIPPING & RETURNS for more information. 

 

DO YOU OFFER LOCAL PICK UP?

yes, please head to SHIPPING AND RETURNS for more information. 

 

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