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FAQ

Frequently Asked Questions

 

IS YOUR PRODUCT SAFE?

Yes, please check out our SAFETY page for more information. 

 

HOW DO I CARE FOR MY TEETHER?

 Check out CLEANING INSTRUCTION page for more information. 

 

DO YOU OFFER CANCELLATIONS, RETURNS OR EXCHANGES?

Due to the nature of this product, we DO NOT accept returns or exchanges.

Cancellation on orders must be within 2 hours of when the order has been placed. There will be a 20% restocking fee if the order is canceled within 2 hours. Any orders after the 2 hours will not be eligible for cancellation.

 

DO YOU OFFER PRICE ADJUSTMENT?

Pretty Please Boutique will only honor price adjustment if an item has been hard marked down (clearance out) within 3 days of purchase. Pretty Please Boutique WILL NOT price adjust on promotional items. 

 

WHATS YOU PROCESSING TIME AND SHIPPING INFORMATION?

 

PROCESSING TIME

Processing time varies on each order, I try to get orders processed within 2-5 days. Shipping time will be different than processing time. For more information please contact me at prettypleaseteethers@gmail.com.

SHIPPING

Please head to our SHIPPING & RETURNS for more information.

 

MY ITEM IS DAMAGED. 

If you received a damaged item in the mail you have 24 hours to report damages. If the damaged is caused by PPB Teethers, your item will be replaced in 5-7 business days. PPB Teethers will not replace or refund any damaged items not caused by PPB Teethers. 

 

DO YOU OFFER LOCAL PICK UP?

yes, please head to SHIPPING AND RETURNS for more information. 

 

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