Shipping & Returns

Pretty Please Teethers ships from Salt Lake City, Utah. We ship all across the United States and Canada (more international orders coming soon). All customers outside of the United States may be subject to customs and duty fees in their home country. These fees are the sole responsibility of the customer.

 
SHIPPING IN UNITED STATES ||  We ship through USPS. Shipping rate will apply at checkout. Estimated delivery times will be shown at checkout, which varies depending on the shipping option you choose. Typically, shipping time within the United States can take anywhere between 2-7 business days depending on your location. 


US FREE SHIPPING ||  Offered on orders over $35 in the US. Standard shipping generally takes 1-3 business days. 

 

US PRIORITY SHIPPING ||  This upgrade is offered during checkout. Priority shipping generally arrives in 2-3 days.

 

MY PACKAGE SAID IT WAS DELIVERED BUT IT  DID NOT ARRIVE || We know how frustrating this can be. In an effort to keep shipping charges low for our customers, we have partnered with USPS. We find that USPS is a reliable and efficient carrier. However, tracking information is often off by a day or two. We have found that within 99% of these cases, the order arrives within 1-2 days of delivery notification. If your package does not arrive within 1-2 days, contact your local USPS store. 

Once Pretty Please Teethers  ships out your package through USPS, your package is now in the property of USPS. Pretty Please Teethers  is not responsible for any lost or stolen product. Lost packages must be filed with USPS. Pretty Please Teethers  will not replace lost or stolen items. Please ensure that your shipping address is correct before placing your order. If your package is returned to us, the customer will be responsible for any additional shipping costs. 

 

SHIPPING TO CANADA || We ship through USPS. Our shipping rate will apply at checkout. Estimated delivery times will be shown at checkout, which varies depending on the shipping option you choose. Typically, Canada shipping can take anywhere from 7-21 business days, depending on your location. 

 

CANADA FREE SHIPPING ||  Offered on orders over $75 USD. Standard shipping generally takes 7-21 business days.  Express international shipping generally takes 4-6 days. 


*Please note:  All customers outside of United States may be subject to customs and duty fees in their home country. These fees are the sole responsibility of the customer.

Pretty Please Teethers is not responsible for any lost or stolen product. Lost packages claims must be filed with USPS or CANADA POST. Pretty Please Teethers will not replace lost or stolen items.  Please ensure that your shipping address is correct before placing your order. If your package is returned to us, the customer will be responsible for any additional shipping costs.
 

RETURNS & EXCHANGES || Due to the nature of our products we DO NOT accept returns or exchanges. Please contact us before placing an order if you have any questions regarding this policy.